My Bluetooth Won&039t Connect – Common Connection Issues | Klipsch

The truth is that we take bluetooth wireless technology for granted most of the time.

because, most of the time, it just works. Of course, nothing is perfect in life or technology. Bluetooth connection issues can happen from time to time, though it’s usually a simple issue that can be fixed with a quick reset or relocation.

maybe you have a new wireless device and are having difficulty connecting.

bluetooth.

We’ve shared some common connection issues below so you can quickly resolve them and get back to enjoying that ’80s workout playlist.

bluetooth device overview:

The beauty of Bluetooth is its versatility and ease of use.

You don’t need an elaborate wired setup to enjoy great music at home, and you can quickly connect to a mobile device on the go. Unlike Wi-Fi, Bluetooth doesn’t require a network connection to stream media, so you can rely on it almost anywhere. More than 4 billion bluetooth-enabled products were expected to ship in 2018 and that number is likely to double in a few years.

With bluetooth 4.0 or higher wireless technology, you can quickly pair a bluetooth device with your headphones, stereo system or portable speaker. just press and hold the source button on your speaker and then choose the speaker on your mobile device.

Common culprits behind bluetooth connectivity issues

Most of the time, bluetooth works easily. but, there are definitely times when you’ll find yourself saying, “then why won’t my bluetooth connect?”

Don’t worry, this is probably because your devices don’t speak the same language, your current setup interferes, or there’s a physical barrier preventing connectivity.

bluetooth is generally backwards compatible. That means devices using older Bluetooth standards should still be able to sync with the latest version. however, an older version called bluetooth smart is not backward compatible because it uses a different protocol than “classic” bluetooth.

Newer bluetooth versions (4.0 and above) can usually be paired with bluetooth smart and most smartphones also support bluetooth smart. however, you should always update to the latest version of your phone’s operating system, in case a bug is causing connectivity issues.

Each device has its own bluetooth profile, which is like a bluetooth dialect for certain functions. For example, a wireless mouse and a portable speaker may have bluetooth, but their profiles will prevent them from connecting and interfering with each other. however, some pairing failures are simply caused by human error, distance, or outside interference.

solutions to solve problems

if you’re a klipsch lover with a bluetooth connection device, there are some common sense solutions to fix almost any connection. Below, we share practical steps you can take to get your wireless headphones, earphones, and home audio system working again.

• True wireless devices: If the connection between your mobile device and the true wireless earbuds seems unstable, make sure your device is as close as possible to the main earbud. You can find out which headset is the primary headset by turning on both devices and checking their bluetooth connection history. it should show which of the headphones is “connected”. If you want to change the main earbud, just put it into the charging case and take out the desired earbud first. wait a few seconds and then take out the other earphone.

Pairing your true wireless earbuds via bluetooth is a breeze. Simply press and hold the Klipsch logo on both earbuds for 3 seconds. this will put the headphones into pairing mode. If the earbuds are inside the case, pressing the right earbud 3 times will also start pairing (the unit should start pulsing). After selecting the headset on your mobile device, the headset will flash blue to indicate that it is connected.

Whenever there’s a connectivity issue, the first thing you should do is check to see that both devices have Bluetooth turned on. Often, users will forget that they disabled Bluetooth to save battery. If connection issues persist, you should check to see that the devices are using the same Bluetooth profile. Mismatched profiles often won’t work together.

• headphones & speakers: designed for an active lifestyle, our wireless headphones use high-quality bluetooth codecs (aptx and aac) for a rich and consistent signal.

for example, our bluetooth speakers are designed to enjoy wirelessly, no matter where you are.

If you are experiencing connectivity issues with our wireless headphones or speakers, we recommend that you first check for software updates. Your smartphone or laptop may have a bug in the latest version of the operating system that is interfering with your bluetooth signal.

If you are an android user, you can also try clearing the bluetooth cache. tap “settings” > “backup” > “reboot” > “reset network settings” to reset the cache.

Finally, you may be having problems with bluetooth because the devices are too far apart to maintain a connection. bluetooth is usually super reliable, but it’s not designed for long range. Ideally, your mobile device should be in your pocket or on your body. however, they don’t need to be so close that they touch, because that can also cause connectivity issues.

• wireless home audio: speaking of bluetooth, klipsch brings wireless technology to the realm of home theater. The new Klipsch Reference Wireless Home Theater System offers a solid home theater experience without a single stereo cable.

Do you have any questions, queries or doubts about bluetooth?

contact klipsch customer service