WIFI - oit.ua.edu | The University of Alabama

WIFI – oit.ua.edu | The University of Alabama

connect to eduroam

eduroam is the official wireless network for ua students, teachers and staff. eduroam is a secure and federated worldwide network access service developed for the international research and education community.

students: connect to eduroam with your crimson email address and your mybama password

faculty and staff: connect to eduroam with your email address and password [email protected]

once a user connects a wireless device to the eduroam network at ua, that device is eligible to connect to more than 600 eduroam campuses across the country. eduroam is also available in 89 countries.

Reading: How to connect to eduroam ua

steps to connect

  1. visit your network settings.
  2. from the list of available networks, choose eduroam.
  3. when prompted, enter your [email protected] or [email protected] ua.edu email address and password, click submit.
  4. Read and accept the Network Acceptable Use Agreement. choose “trust” the network.
  5. you are now connected!

forget a network

If you were previously connected to another network on campus, such as ua-guest or ua-wpa2, first “forget” those networks before connecting to eduroam. To forget a network, visit your network settings and select the option to forget the network. additional instructions are provided below depending on the type of device.

additional instructions

  • settings on windows
  • settings on mac
  • settings on ios devices (iphone, ipad)
  • settings on android devices
  • setup on other computers
  • find your mac address
  • manual ssid setup instructions
  • troubleshooting help: connection in other locations


ua-wpa-psk is a network designed for gaming, streaming, and multimedia devices. eduroam remains the main network for faculty, staff and students; however, psk can be a good network option for gaming and streaming in residences.

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Wireless FAQ

Why do I need to log in with my full email address?

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eduroam requires your ua.edu or crimson.ua.edu email address and password to connect. if you have a departmental email address, such as [email protected], do not use this email address, instead use your ua.edu email address – [email protected] In addition, for faculty and staff, Eduroam requires your original UA email address. you may not be able to connect with an alias email address. for example, big al cannot connect with your alias email address, [email protected], you must connect with the email address that reflects your mybama username, [email protected]

Is there an easy way to reset my connection?

turn your wireless service off and back on, this will reset your connection and reconnect you to the nearest wireless access point.

how can i find my mac address to connect to psk?

We have instructions for finding your mac address for many common devices.

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Is the campus well covered with Wi-Fi access?

We have over 10,000 wireless access points in buildings across campus, and we’re constantly adding more to better serve you.

Can I use a personal router or hotspot on campus?

Please do not use a wireless access point, and do not bring a Wi-Fi router or extender on campus. Personal network routers and access points have a significant and negative impact on the campus network environment by interfering with the UA network. this interference can render eduroam unusable as it works using some of the same channels as these personal routers and access points.

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wifi uses a radio frequency that is open for all to use, and as a consequence, large-scale wifi networks, such as those deployed on the ua campus, require careful coordination and cooperation to operate well and provide quality service. all access points or wireless routers in the ua buildings must be coordinated so that they do not occupy the same channel. The university carefully designs and operates Wi-Fi networks in each building to allow multiple access points to work with each other and provide a reliable and stable wireless environment for everyone to use. when an unauthorized access point is used, this carefully designed system is compromised. leave the networking to us!

we are here to help

If you’re having trouble with your wireless connection, we want to know about it. visit 125 gordon palmer hall, email us at [email protected] or call us at 205-348-5555. If you’re reporting an intermittent connection or outage, be prepared to provide your phone number, campus location, the type of device you’re using, and your MAC address.

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