Occasionally when you want to print a document, you choose “print” and select your favorite printer, but nothing happens. follow these simple steps to recover your printer status from offline printer to online printer.
a normal everyday scenario. look at the printer menu and see that it has a “printer offline” message. With a few simple checks and steps, you can get your printer back online very easily and quickly.
Reading: How to connect printer when offline
sometimes when printing. the device or computer thinks the printer is offline; in reality, the printer is on and ready to start printing.
This may be due to an error between your device or computer and the printer.
sometimes it can be as simple as the cable not being connected correctly or a simple error coming from a paper jam.
However, a printer that appears as an “ offline ” error can also be caused by problems with the printer driver or software. this may depend on how old your printer is or whether or not you have installed updates.
This offline to online troubleshooting printer can be used with all kinds of printers including brother, canon, epson, hp and many more.
How can I make my offline printer show as online again?
follow each step to make sure you don’t miss any items to fix your printer from offline to online.
physical checks of printers and cables
Check that both ends of the usb cable are firmly inserted. If the printer is connected to the network, make sure the ethernet cable is firmly inserted. If the printer is wireless, check your internet connection or make sure it is connected to your router.
If you are connected by cable, try using the printer end of the cable in various ports or jacks on your device.
try using a different cable to make sure the fault is not with the cable alone. if you are on a network or wireless device, a simple check would be to connect a cable to your computer/or device to make sure your printer is working. therefore, the fault could be with your network connection.
how to set the printer to be “online” manually
Go to the home icon at the bottom left of your screen, then choose control panel, then devices and printers.
right-click on the printer in question and select “see what’s printing”.
From the window that opens, choose “printer” from the menu bar at the top.
select “use online printer” from the drop down menu.
delete all pending print jobs
From the “see what’s printing” menu mentioned above, right-click and “cancel” any print jobs present.
with the print jobs deleted, select “use printer online” again.
If any rogue print jobs remain, try resetting both the computer and the printer.
remove and reinstall your printer
right click on the printer from devices and printers and select “remove device”.
Now add the printer again by selecting the option to add a printer from devices and printers.
how to remove printer drivers and packages
make sure you are using windows as administrator or log in as such.
type cmd in the search bar.
With the command prompt open, type “printui /s /t2”, including spaces to open the print server properties window.
now remove the driver and package for the printer in question.
You can now add your printer back by selecting add a printer from devices and printers.
Your printer should now show as online and allow you to continue printing.
If not, there is probably a problem with the printer electronically, another tip would be to contact the printer manufacturer or a print technician.
always check the cost of a printer repair error; In some cases, it may be cheaper to buy a new printer rather than pay the cost of repair and maintenance.
another way to reconnect the printer. follow the steps below:
to try to bring your printer online. go to “settings” and then to “printers”. right click on the printer and select “use printer online”.
check if there are print jobs and delete them. double-click the selected printer.
go to the “printer menu” and select “cancel all documents”.
if there was a printer jam or a job that may cause the printer to display an error and go offline.
try printing again to bring the printer back online. print a test page to see if the error has been resolved.
find the printer and change it to “printer off” and then turn it back on.
Check if the printer has a jam that could cause an error.
check all network connections and wireless connections to make sure all connections are working. restart the device or the computer.
If this doesn’t work, you’ll need to reinstall the drivers.
To reinstall the drivers, go to “settings”, then “printers” and select the printer.
right click on the printer and choose “properties”.
under “general” or “details” look for the controller button, select it and choose the controller again.
You may also need to download the driver from the printer manufacturer’s website.
reinstall the printer. under “printers” in the “settings” menu, select the printer again.
remove the printer from the menu and reinstall it using the “add printer” wizard.
Use the latest printer driver from the printer manufacturer’s website.
if this doesn’t work you can try these simple steps:
click “start” and then select the “devices and printers” folder. or type “devices and printers” in the open search bar. or type “printers” to open the settings menu.
right-click on your printer icon. it may be labeled as part of the device name or the printer name. check your device if you’re not sure. click on the “see what’s printing” option.
or left click on the printer and select “manage device”
click the “printer” menu in the window that opens and uncheck “use printer offline”. anything in your printer’s print queue will be printed.
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