One AirPod Not Working: Problems and Fixes - Headphonesty
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One AirPod Not Working: Problems and Fixes – Headphonesty

we discuss why one of your airpods isn’t working and how to get it up and running in minutes.

They say that one is better than none. but when it comes to your airpods, that’s just unacceptable. trying to relax and immerse yourself in good music or a movie is practically impossible with only one airpod.

Reading: How to connect my left airpod

plus airpods aren’t exactly cheap, so you deserve the full stereo sound quality they can deliver.

We hear your frustration, so we’ve put together this handy guide that addresses all the possible reasons why one of your airpods isn’t working. We have also included several inexpensive solutions to try to get your AirPods working again first. so let’s get to it!

why is one of your airpods not working?

airpods can malfunction for various reasons, and this can generally result in the following scenarios:

  • an airpod with no sound: If audio is only coming out of an airpod, you are likely seeing an issue with your audio settings or volume. in other cases, the mesh of the earpiece could be clogged with dirt or debris, affecting the sound.
  • an airpod won’t connect: if one of your airpods doesn’t pair with your device, it is likely that the firmware or operating system of your device has not been updated yet. or it could also be that your network settings need to be updated, especially if you have many existing bluetooth connections.
  • an airpod won’t charge: if one of your airpods is not charging, it could be that the airpod itself is completely out of power and needs time to charge. The charging case may not have enough power to charge the earphones. In other cases, it may be necessary to clean the charging ports or update the firmware of the airpods.

an airpod is not working: preliminary troubleshooting

identifying the problem with your airpods is not always a quick and easy task. and some solutions can be a bit invasive. that is why it is necessary to eliminate the most common causes first before moving on to the more technical steps.

here are some preliminary checks you can do, just to be sure:

charge your airpods

We often overlook the possibility that our airpods won’t connect because they’re low on battery. To make sure this is not the problem, put both AirPods back into the case and charge them via the Qi-certified charging pad or Lightning cable for a couple of minutes.

To check if both airpods are charging properly, you can do the following:

  • check the status light on the charging case. an amber or orange light means the airpods are charging and a green light means they are fully charged.

AirPods Pro with green status light

AirPods Pro with green status light
  • Check the charging status via another Apple device. For iPhones and iPads, open the charging case and hold it near the device. The status should pop up in a few seconds.

AirPods Pro status pop-up

AirPods Pro status pop-up
  • Check AirPods status on Mac. Open your charging case and click the Bluetooth icon in the upper right corner. Locate your AirPods in the list of devices and hover over it to display the charging status.

AirPods Pro status on Mac

AirPods Pro status on Mac

Once you’ve confirmed that your AirPods are charging, try re-pairing them with your device to see if it worked.

update operating system (os) compatibility

For any connection issues, macos/ios compatibility is something to consider. Please note that different models of airpods have different minimum system requirements for macbook and iphone/ipad.

here’s a quick list of what those requirements are:

  • airpods (gen 1): macos sierra or later / ios 10 or later
  • airpods (gen 2): macos mojave 10.14.4 or later / ios 10 or later
  • airpods (gen 3): macos monterey or later / ios 15.1 or later
  • airpods pro: macos catalina 10.15.1 or later / ios 13.2 or later

To avoid compatibility issues, be sure to update your device to the latest operating system. here’s how:

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for iphone

  1. For iPhones, select Settings on the main screen, then General.
    Going to iPhone Settings
    Going to iPhone Settings
  2. If there’s a new update available, you should see a Download and Install option.
    Installing software update
    Installing software update

for mac

  1. Click the Apple Menu icon in the upper left corner, and select About This Mac.
    Accessing
    Accessing ‘About This Mac’
  2. Select Software Update to check if your macOS needs updating or not.
    Mac Software Update
    Mac Software Update

check if it is a problem with your airpods or device

To make sure you’re not wasting time focusing on the wrong solutions, it’s essential to determine if the problem lies with your airpods or your audio source. and this is where the tests bring clarity.

If your airpods work fine with other devices, then the problem could be related to your current device. conversely, if other airpods work fine with that same device, then the problem may be your airpods.

If the above suggestions didn’t work, there’s no need to panic. we have more ideas on how you can fix your airpods.

what to do when an airpod doesn’t work

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If you still have an airpod that isn’t working even after charging it and doing the necessary updates, you’ll need to do a little more hands-on work.

for example, a good cleaning is sometimes enough to fix certain audio problems. and other times, restarting or resetting your device will work, or it may simply be an issue with your audio settings.

This is what you need to do to make these fixes:

adjust stereo balance

Another reason for your situation could be a stereo balance problem. Many users don’t realize that their devices can customize the sound output on the left and right airpods. this setting is known as stereo balance and is commonly used for hearing-impaired users.

Unless you disable this option, any apple device can distribute the sound to only one side. For example, if your right airpod makes a quieter sound (or if there is no sound at all), you may have accidentally slid the slider to the left.

luckily, solving this is not much of a challenge. For your convenience, we’ve covered the most likely scenarios with iPhones, Android phones, Macs, and Windows.

  • how to adjust stereo balance on iphone
  • how to adjust stereo balance on mac
  • how to adjust stereo balance on android
  • how to adjust stereo balance in windows

how to adjust stereo balance on iphone

  1. Under Settings, select the Accessibility tab.
    iPhone Accessibility settings
    iPhone Accessibility settings
  2. Scroll to the Hearing section and tap on the Audio/Visual.
    Audio/Visual option
    Audio/Visual option
  3. Ensure that the slider is midway between L and R. If it isn’t, adjust the slider so it’s in the middle.
    Adjust balance slider
    Adjust balance slider
  4. Make sure the Mono Audio toggle is turned off.
    Disable Mono Audio
    Disable Mono Audio

how to adjust stereo balance on mac

  1. Open the System Preferences app. Click on Sound.
    Mac System Preferences
    Mac System Preferences
  2. Under Output, select the name of your AirPods from the list.
    Sound output tab
    Sound output tab
  3. Ensure the slider is midway between Left and Right under the Balance section.
    Adjusting Balance section
    Adjusting Balance section
  4. Open the System Preferences app. Click on Accessibility.
    Mac Accessibility settings
    Mac Accessibility settings
  5. Scroll to Audio and make sure the Mono Audio checkbox is unchecked.
    Disable playing stereo audio as mono
    Disable playing stereo audio as mono

how to adjust stereo balance in android

  1. Open the Settings app.
    Searching for Settings on Android phone
    Searching for Settings on Android phone
  2. Scroll down and click on Accessibility.
    Android Accessibility settings
    Android Accessibility settings
  3. Select Hearing Enhancements and you’ll see a slider that says Left/Right Sound Balance.
    Hearing enhancements on Android
    Hearing enhancements on Android
  4. Bring the marker to the middle for equal audio distribution to both your left and right AirPods.

how to adjust stereo balance in windows

  1. Right-click on the speaker icon in the system tray and select Open Sound Settings.
    Open Windows Sound settings
    Open Windows Sound settings
  2. In the Sound settings window, select your AirPods from the dropdown menu of the output device. Then, select Device properties.
    Sound Output settings on Windows PC
    Sound Output settings on Windows PC
  3. Under Balance, ensure both L and R have the same volume levels.
    Adjusting L/R balance on Windows PC
    Adjusting L/R balance on Windows PC

clean your airpods

Despite their gleaming white exterior, airpods can get dirty quite easily. dust or lint can collect inside the airpods cracks under your watch.

When these materials clog internal circuitry, they can cause various problems.

Firstly, dirt can muffle the audio output, making it sound less crisp and clear. It can also disrupt the bluetooth sensor inside your airpods, resulting in pairing or connection issues. Lastly, dirt can block the charging leads, preventing airpods from charging properly.

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Fortunately, cleaning your airpods and keeping them free of debris is a fairly simple process. all you need is:

  • lint-free cloth
  • lightly dampened cloth or disinfectant wipes
  • 70% isopropyl alcohol
  • a dry cotton swab

this is how you can clean your airpods without damaging them:

  1. Dampen a cotton swab with rubbing alcohol and gently clean your AirPods’ microphone and speaker meshes. Apple recommends using a 70% isopropyl alcohol wipe or Clorox Disinfecting Wipes for cleaning your AirPods.
    Cleaning AirPods with cotton swab
    Cleaning AirPods with cotton swab
  2. Then, dry them with a soft, dry, lint-free cloth.
    Drying AirPods with cloth
    Drying AirPods with cloth
  3. Leave them out to completely dry before placing them back into the charging case.

Still experiencing issues with your airpods pro, max or charging case? Check out our detailed guide on how to clean your airpods.

do a hard reset

sometimes it’s easier to start over from scratch. If the above methods did not work, it may take a long time to investigate the root cause. therefore, a hard reset is the most efficient solution.

Reset your airpods‌ erases pre-existing settings and previously paired devices, and restores them to factory default settings. Along with that, it also eliminates all the technical problems that you have been bothered with.

To do a hard reset, simply follow these steps:

  1. Put both your ‌AirPods‌ back into the charging case and keep the lid open.
    AirPods on charging case
    AirPods on charging case
  2. Press and hold the button on the back of the case for about 15 seconds until you see the status light flashing amber.
    Holding button on charging case
    Holding button on charging case
  3. Close and reopen your charging case, then reconnect your ‌AirPods‌ close to your device.
    Reconnecting AirPods
    Reconnecting AirPods

reboot your device

another possible reason why an airpod isn’t working could be an error caused by the paired device itself.

See also: Using Sonos as PC Speakers | Sonos Community

For example, when a smartphone is left on for too long, the RAM (Random Access Memory) can become clogged with a large number of temporary cache files, logs, and other background application processes. this ultimately slows down the system and causes errors.

simply rebooting the device can delete all these unwanted files and processes.

The reboot process is different depending on the device, but here’s how to do it on iphones:

for iphone se (gen 1), 5 or earlier

How to restart iPhone SE (Gen 1), 5, or earlier

How to restart iPhone SE (Gen 1), 5, or earlier
  1. Press down the top button until the power slider pops up.
  2. Move the slider to the right, then wait 30 seconds for it to completely shut off.
  3. Press and hold the top button again until the Apple logo appears.

for iphone se (generation 2 and 3), 8, 7 or 6

How to restart iPhone SE (Gen 2 & 3), 8, 7, or 6

How to restart iPhone SE (Gen 2 & 3), 8, 7, or 6
  1. Hold down the right side button until the power slider pops up.
  2. Move the slider to the right, then wait 30 seconds for it to completely shut off.
  3. Press and hold the right-side button again until the Apple logo appears.

for iphone x, 11, 12 or 13

How to restart iPhone X, 11, 12, or 13

How to restart iPhone X, 11, 12, or 13
  1. Hold down the volume and power button until the power slider pops up.
  2. Move the slider to the right, then wait 30 seconds for it to completely shut off.
  3. Press and hold the power button on the right side until the Apple logo appears.

forget and reconnect airpods

It’s particularly irritating when an airpod intermittently loses connection or stops working for no apparent reason.

This could mean your airpods may not be set up correctly or facing incompatibility issues. hence the inconsistencies in your connection. Fortunately, fixing this is relatively easy. all it takes is a simple reboot.

Follow these steps to resolve these annoying inconsistencies.

  1. Ensure both AirPods are in the charging case and not paired to your device.
  2. Launch Settings on your iPhone or iPad.
    iPhone settings
    iPhone settings
  3. Tap Bluetooth, and then tap the ‘i’ icon next to your AirPods. Select ‘Forget this Device’.
    ‘Forgetting’ AirPods on Iphone
  4. Open the charging case lid. Press and hold the button on the back of the case for at least 15 seconds. The internal light on the front of the case should flash white then amber, indicating the AirPods (Gen 2) have been reset.
    Resetting AirPods
    Resetting AirPods
  5. Close the lid of your AirPods case and open it up again after about 7 seconds.
  6. Hold the AirPods case with the open lid next to your Apple Device. It should recognize the AirPods, and you’ll see a popup request to connect.
    Pop-up request to connect AirPods to iPhone
    Pop-up request to connect AirPods to iPhone
  7. If the above steps don’t work, launch the Settings app. Under the General tab, select Reset, then click on Reset Network Settings. Repeat steps 4-6.
    Reset Network Settings on iPhone
    Reset Network Settings on iPhone

Still having trouble reconnecting your airpods despite following the steps above? This is everything you need to know about airpods connectivity issues and how to fix them.

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reset your network settings

Your device’s network settings determine how it connects to other devices, and many factors can interrupt or change how that process works. for example, maybe you have too many existing bluetooth or wifi connections, or maybe you messed around with a vpn app that changed some of those settings.

In such cases, rather than attempting to manually modify the network settings, it is best to reset them completely and start over. here’s how:

how to reset your iphone network settings

  1. Launch the Settings app and click on the General tab.
    General settings on iPhone
    General settings on iPhone
  2. Click on the Reset tab
    Click
    Click ‘Reset’
  3. Select Reset Network Settings.
    Reset Network Settings
    Reset Network Settings

how to reset your android network settings

  1. Open the Settings app and select General Management.
    General management settings on Android
    General management settings on Android
  2. Click on Reset to view the reset menu.
    Tap
    Tap ‘Reset’
  3. Select Reset Network Settings and then Reset Settings button to confirm.
    Reset settings
    Reset settings

if nothing works, contact apple support

If none of the above solutions helped resolve the issue, it is most likely a hardware issue. But before you roll up your sleeves and break out the tools, keep in mind that DIY hardware repairs on airpods are not recommended.

airpods contain proprietary components that require the expertise of technicians who know how to repair them. And more importantly, if you try to access your airpods yourself, you will void your warranty and possibly end up spending more. therefore, it is best to leave these types of repairs to apple support.

preparing your airpods for service

If you’ve decided to have your AirPods serviced by Apple Support, there are several ways to go about it:

  • enquiry: you can call an apple support advisor and discuss repair options. or you can go to an apple store and check with a genie.
  • on-site repair: you can take your airpods to an apple authorized service provider near you.
  • mail-in repair: You can ship your airpods in a prepaid shipping box provided by apple. shipping can be arranged online or by phone.

Regardless of which option you choose, be sure to prepare the following items to ensure a smooth repair process:

  • airpods serial number
  • airpods charging case
  • proof of purchase (original receipt or airpods box)

In terms of how long it will take to fix your airpods, it depends on the severity of the problem. replacements, on the other hand, usually take 1 week to complete. You can always check the status of your repair on the apple support page.

As for the cost, you can check the apple website for an overview of replacement and out-of-warranty fees for airpods.

conclusion

You no longer have to live uncomfortable with an airpod that does not work. With both AirPods in sync, enjoy your latest Netflix movie in full surround sound or kick back by jamming out to your favorite Spotify playlist.

We hope our suggestions have been helpful in solving your bugs. Tell us in the comments section which solution fixed your problem or if the problem persists despite trying everything.

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