How to Configure a Modem for nbn
Technology

How to Configure a Modem for nbn

With all the technical jargon that comes with setting up the internet at home, not to mention all the devices, plugs, and cables that go along with it, it’s easy to get a little overwhelmed when thinking about a DIY job. So, to take the hassle out of setting up your nbn home wi fi, we at mate have put together an easy to follow guide on how to set up your old or new modem for a new nbn connection. let’s get stuck!

first, what is a modem?

Before we discuss how to set up a new nbn connection at home, we should probably explain a particularly important glossary term: modem. You can think of a modem as the gateway between all your internet-ready devices and the world wide web. it also determines how many devices can be connected to the internet at any one time.

Reading: How to connect modem to nbn

Until recently, the typical home internet setup may have required both a modem and a router to provide you with network access. Fortunately, these days, many nbn-compatible modems actually do the job of the modem and the router, so there’s one less device to worry about.

In some cases, depending on the type of nbn technology that is available in your area, the modem may actually be the nbn connecting device, and therefore you may only need a router that connects to the nbn device using an ethernet cable. through the wan port. this type of nbn modem setup is also known as wifi gateway.

configuring your nbn service using a byo modem

1. make sure you have an internet plan

Even if you have an nbn-ready byo modem and an nbn-ready property, you’re out of luck getting an internet connection if you haven’t subscribed to an internet plan with an internet service provider (isp). if you still have to select a provider, mate offers unlimited data on all our nbn plans, with no fixed contracts or additional setup fees if you use your own modem (new or existing modem).

2. connect all cables (including ethernet cable)

nbn fiber connection to the curb (fttc)

if you have an nbn fiber to the curb (fttc) connection and you were provided with an nbn connecting device (ncd), plug in the power cord and turn it on.

then go ahead and connect the nbn phone cord from the nbn junction box to your phone wall jack. Three solid blue lights on your nbn connection box will indicate that you have successfully connected your box to the nbn network, and you should also receive an activation confirmation from your internet service provider. this can take anywhere from 15 minutes to four (4) hours.

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Next, you’ll want to connect the ethernet cable from the nbn breakout box to your modem-router/wi-fi gateway through the wan port.

then turn on the modem and proceed to connect your devices (eg a pc) to the modem, either with ethernet cables connected to the designated lan ports or through the wi-fi network by accessing the application of “settings” of your device and clicking on connections or internet options.

nbn hybrid fiber coaxial (hfc) connection

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if you have a hybrid fiber coaxial (hfc) nbn connection and an nbn network device (ntd) has been provided, plug in the power cord and turn it on.

then go ahead and connect the coax cable from the nbn network device to your coax wall jack. Four solid green lights on your nbn network device will indicate that you have successfully connected your set-top box to the nbn network and you should also receive an activation confirmation from your internet service provider. this can take anywhere from 15 minutes to four (4) hours.

Next, you’ll want to connect the ethernet cable from the nbn network device to your modem-router/wifi gateway through the wan port.

then turn on the modem and proceed to connect your devices (eg a pc) to the modem, either with ethernet cables connected to the designated lan ports or through the wi-fi network by accessing the application of “settings” of your device and clicking on connections or internet options.

nbn fiber connection to the facilities (fttp)

if you have a fiber nbn connection to the premises (fttp), make sure the power cord of your nbn access network device (ntd) is plugged in and turned on.

then go ahead and connect the ethernet cable from the active uni-d port on your nbn ntd to your modem-router/wi-fi gateway through the wan port. if you are not sure which uni-d port you need to plug the ethernet cable into your nbn ntd, check with your provider.

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fixed wireless connection nbn

if you have a nbn fixed wireless connection, make sure the power cord of your nbn access network device (wntd) is plugged in and turned on.

then go ahead and connect the ethernet cable from the active uni-d port on your nbn wntd to your modem-router/wi-fi gateway through the wan port. if you are not sure which uni-d port you need to plug the ethernet cable into your nbn ntd, check with your provider.

nbn fiber to node/building (fttn/b)

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If you don’t have an nbn breakout box, don’t worry: your nbn connection type will most likely be nbn fiber to the node (fttn) or nbn fiber to the building (fttb), which means your connection will simply runs over existing copper phone lines. If you’re not sure, check the documentation provided when you signed up with your internet service provider; they should tell you what your nbn connection type is.

if you have fttn or fttb, simply connect an nbn phone cable from your modem directly to your phone wall jack. note that you will need a vdsl modem for this to work.

then turn on your modem and proceed to connect your devices (eg a pc) to the modem, either with ethernet cables connected to the designated lan ports or via wi-fi by accessing the ” settings” of your device and clicking on the connections or internet options.

3. configure the internet connection through your internet browser

You will now need to configure your byo modem/router through an internet browser with the details provided by your internet service provider. You will need a computer, laptop, tablet, or smartphone that is connected to your BYO modem/router via ethernet or Wi-Fi. You’ll also need your modem/router’s admin password (it will usually be printed on the bottom or back of the device).

Your byo modem/router will have an internet address or ip address visible on the bottom or back of the device. type this into the url bar of an internet browser, then go ahead and enter the modem username and password that was also provided. sometimes there may be multiple ip or url addresses that will work when entered into the address bar, depending on the make and model of your modem.

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remember, you do not need an active internet connection to access your modem through the address bar using an ip address. To do this, you just need your device to be connected to your BYO modem either via Wi-Fi or Ethernet cable. If you’re having problems with Wi-Fi, a wired connection may solve the problem.

Depending on your internet service provider, you may also have been provided with a username and password that you will need to enter into your modem/router; these will be different from your wi-fi name and password. To enter this username and password, you may be required to perform some additional steps through a setup wizard or something similar. the modem’s manual (or an included step-by-step card) will tell you exactly what to do.

The layout of the modem/router setup pages can vary greatly for each different device depending on the make and model. If you get stuck or unclear where to change your internet settings, you should check the manufacturer’s website for support information. Ideally, your modem/router will either have a setup wizard or quick setup section that will run automatically the first time you log into setup, or there will be a fairly obvious button to launch it.

Once you’ve applied the relevant settings, you should have full internet access across all your devices!

4. Having trouble connecting?

It may happen that even after these steps, your internet is not activated immediately. if this is the case just contact your isp and they should be able to walk you through a solution. it may be that you need to configure it again, or you have made a mistake with the username.

5. set up a new wi-fi network name and admin password

if the default wi-fi details (name and password) aren’t doing it for you, and you want to have something a bit more memorable and personalized, no problem.

Simply enter your modem’s ip address into your browser’s url bar, once again. then in the new window enter the default username and password. Finally, click on the wireless modem settings and enter your own custom wi-fi network name and password, and save/apply them. Don’t forget to connect to the new Wi-Fi network name and password on your devices once you’re done!

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