Zoom | Gong Collective
Technology

Zoom | Gong Collective

Gong’s Revenue Intelligence Platform integrates with leading web conferencing providers like Zoom to gain insight into how your team is selling. Gong’s sales-trained AI identifies training opportunities and proactively notifies you of risks in your must-win deals, helping you close more deals and build more effective teams.

truly native integration

it just works. gong’s native zoom integration is the only integration that supports native zoom recording controls. that means your reps and prospects have a truly native experience where everything works as it should, with no training required.

Reading: How to connect gong to zoom

effortless workflows

Your team won’t have to lift a finger. gong + zoom takes care of everything for you so you can focus on the conversation. consent is collected seamlessly for each call, and each recording is automatically synced to gong in full hd quality for transcription and analysis

Zoom | Gong Collective

the gong brings out the decisive moments

Never miss a deal-breaking or closing moment. gong’s artificial intelligence identifies training opportunities and deal risks in every zoom meeting, proactively notifying you of important moments and guiding your salespeople to more successful closings.

Zoom | Gong Collective

take notes and collaborate with team members during client meetings

zoom gong app allows you to write comments and collaborate in real time with other gong users in your company during meetings. comments made during meetings are then imported into gong for the user to read later.

Zoom | Gong Collective

connecting to zoom

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To successfully connect gong to your zoom account, you must be a zoom administrator. note: The integration will be disconnected if the person setting up the integration is no longer a zoom administrator at a later time.

  1. On your company’s setup page, click web conferencing.
  2. In the zoom row, click settings.
  3. click connect.
  4. follow the instructions: log in to your zoom account and authorize zoom access. note: you must be the zoom administrator of your company to connect gong to zoom. only one zoom account per company is supported. when you connect to zoom, we install a gong for the zoom app instance in your zoom account and request the following permissions:

    • view and manage all user meetings
    • view and manage all user recordings
    • view all user zoom room information
    • view and manage all users

    enable native zoom recording

    1. Make sure you meet the following requirements:
      • A Zoom commercial or enterprise account.
      • Make sure that the cloud recording and auto record settings are unlocked at the relevant account or group level. if necessary, see a detailed guide for required and recommended zoom settings.

      On your company’s settings page, click web conferencing.

      In the zoom row, click settings.

      If you haven’t set up your zoom integration yet, go here to set it up.

      In the native recording area, click test zoom settings.

      During testing, gong checks user and meeting settings in both gong and zoom to make sure zoom recording can be enabled correctly. the test may take a few minutes to run.

      when the test is complete, check the test results:

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